INTRODUCTION
Hope Charity Foundation is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
1. Information We Collect
- Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and mailing address when you donate, register for events, or subscribe to our newsletter.
- Payment Information: If you make a donation or purchase, we collect payment information including credit card details, but we do not store this information; it is processed securely by our payment processor.
- Usage Data: We collect information about your interactions with our website, including IP address, browser type, and pages visited. This helps us improve our website and services.
2. How We Use Your Information
- To Process Transactions: We use your personal and payment information to process donations, fulfill orders, and provide receipts.
- To Communicate: We may use your contact information to send you updates, newsletters, event invitations, and other relevant information about our activities.
- To Improve Our Services: We analyze usage data to enhance our website and tailor our services to better meet your needs.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
- Third-Party Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processors, email service providers, and analytics tools. These parties are contractually obligated to protect your information and use it only for the purposes specified by us.
- Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests and processes.
4. Security of Your Information
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
5. Your Choices and Rights
- Access and Correction: You have the right to access and correct your personal information. You may request to review or update your details by contacting us.
- Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze website traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.